Company policies
Privacy Policy
Last updated:
This Privacy Policy explains how LIN 166&TRADING INC. handles information collected through its business website, account features, contact forms, and related email correspondence. Our business address is 8 The Green, Ste A, Dover, DE 19901, United States. Privacy questions and requests can be sent to support@lintradinginc.com. The website supports B2B communication with retail and foodservice businesses; it does not process online purchases or payment card transactions.
Information You Provide
When you create an account, we collect your email address and password. Passwords are stored in hashed form rather than as readable passwords. Account records also include information needed to administer the account, such as its creation date and status. Please use an email address you control and do not share your password with other people.
When you submit an inquiry, we collect the company name, contact name, email address, country or region, and project requirements you provide. The requirements field may include product preferences, estimated quantities, intended applications, or other business information. Include only what is relevant to the inquiry, and do not send payment card details, account passwords, or unnecessary sensitive personal information.
Technical Information and Sessions
The website uses a session cookie to maintain sign-in state and support secure form interactions. The browser stores a session identifier; the associated session information is maintained on the server. Signing out ends the authenticated session. Browser settings can restrict cookies, but account features and form security may not function correctly if essential cookies are blocked.
Website and hosting systems may record technical information such as request time, browser information, network address, and error or security events. We use operational records to support availability, investigate problems, and limit misuse. Security controls may also maintain limited records of repeated requests. These records are not a public profile of your business.
How We Use Information
We use submitted information to create and administer accounts, review business requirements, respond to inquiries, maintain correspondence, and support discussions about potential cooperation. Account features may display registration information and inquiries associated with the signed-in account. We also use relevant records to investigate support requests, protect the website, and address contractual or legal obligations.
An inquiry can lead to further questions about your requirements, but it does not create a contract or authorize a purchase. We do not use the contact form to collect payment credentials. Information needed for a later commercial agreement is discussed separately and should be shared through an appropriate business channel.
Inquiry Emails and Correspondence
After an inquiry is saved, the website attempts to send an internal notification and a confirmation to the email address entered in the form. The confirmation includes your email address and the submitted project requirements so that you can review the message. Check your address before submitting, particularly if the requirements contain commercially sensitive details.
Email delivery can fail or be delayed. A delivery problem does not automatically remove a saved inquiry. We retain relevant delivery status information to help identify communication problems. Replies and subsequent business correspondence may also be retained with the inquiry or in the business email system. A confirmation email is not acceptance of a commercial order.
Service Providers and Necessary Disclosures
Hosting, database, and email service providers process information needed to operate the website and deliver communications. Access within our business is intended for people who need the information for their responsibilities. Where a potential transaction requires coordination with another business, we limit shared inquiry details to what is relevant to that discussion and any agreed confidentiality conditions.
We do not sell account or inquiry information. We may disclose information when necessary to comply with applicable legal requirements, respond to lawful requests, protect rights and security, or manage a business transaction affecting these records. We assess the circumstances and applicable obligations rather than promising that information will never be disclosed.
Retention and Account Records
We retain account, inquiry, correspondence, and operational records for as long as reasonably needed for the purposes described here, including ongoing discussions, support, security, recordkeeping, and applicable obligations. Retention can differ by record type and circumstances. Closing an account does not necessarily require immediate deletion of records needed to document a business relationship or resolve an outstanding matter.
When information is no longer needed, it should be removed or de-identified through appropriate maintenance processes. Copies in backups or service provider systems may persist until their normal retention cycles complete. Contact us if you need information about the handling of a particular record or wish to request deletion.
Security and Your Responsibilities
We use measures intended to protect account and inquiry information, including access controls, password hashing, server-side validation, and session protections. No website or email service can guarantee absolute security. Keep your sign-in credentials confidential, sign out on shared devices, and contact us if you suspect unauthorized use of your account. Do not send a password when reporting a concern.
Privacy Requests and Policy Changes
You may contact support@lintradinginc.com to ask about access, correction, deletion, or other privacy requests relating to your information. We may need to verify your identity and understand the request before acting. Available rights and response requirements depend on applicable law and the circumstances. We will explain relevant limitations when a request cannot be fulfilled as submitted.
The website is intended for business users and is not directed to children. If you believe information was submitted by a child, contact us so we can review it. We may update this policy as our practices change. The version displayed on the website explains the current notice; material changes will be addressed in a manner consistent with applicable obligations.