Frequently Asked Questions

We are a U.S. food trading company supporting businesses that purchase everyday food products for retail and foodservice markets. Our services include product sourcing, import and trading coordination, wholesale distribution, supply coordination, and assortment development. Our business address is 8 The Green, Ste A, Dover, DE 19901, United States. Contact support@lintradinginc.com to introduce your business and discuss a requirement. This address should not be assumed to be a warehouse or collection facility.

No. This website introduces our company, product categories, and services, and provides a way to submit business inquiries. It does not offer direct online retail purchasing, process payments, or reserve inventory. Cooperation develops through contact, requirement review, product matching, a signed agreement, and agreed payment arrangements. A form submission or confirmation email does not place an order. Individual household purchases are outside the website’s intended business inquiry process.

Our six core categories are packaged foods, snacks, sauces and condiments, cooking oils and grains, beverages, and canned foods. You can also describe other everyday food requirements, including frozen products, for individual review. Product illustrations show general categories and formats; they do not confirm a brand, exact specification, or current stock position. Include the intended use, preferred packaging, and any essential ingredient or handling requirements so that relevant options can be discussed.

Yes. We give retail and foodservice requirements equal attention. Retail customers may include supermarkets, grocery stores, convenience stores, and specialty retailers. Foodservice customers may include restaurants, caterers, hospitality businesses, and commercial kitchens. Their needs can differ in pack size, preparation method, shelf presentation, and storage. Tell us which channel you serve, or identify both if relevant, so the discussion can distinguish consumer packaging from practical kitchen formats and receiving needs.

Provide your company name, contact name, email address, country or region, and project requirements. Useful details include product categories, intended application, estimated quantities, desired pack formats, delivery destination, and timing. Identify preliminary figures as estimates and explain any mandatory specifications. You do not need to submit confidential business records to begin a conversation. Avoid passwords, full card details, or sensitive banking information. Additional documents can be discussed through an appropriate channel if needed.

We review your inquiry, clarify missing details, and discuss relevant product or service options. If the parties decide to proceed, the commercial agreement records the accepted specifications, quantities, pricing, payment terms, delivery responsibilities, and other conditions. Authorized representatives can sign using a mutually agreed electronic process or exchange signed documents. The accepted final agreement governs the transaction. Later changes should follow the agreed approval process and should not be assumed accepted from an informal message alone.

Registration uses an email address and password. An account lets you sign in, view your registration information, and access inquiry history associated with that account. Your email can be filled into the contact form when you are signed in. The avatar uses the initial of your registered email. Creating an account does not establish purchasing credit, reserve products, or create a commercial contract. Use an email address you control and keep your password confidential.

The inquiry is saved before the website attempts email notifications. An internal notification is sent for review, and a confirmation is attempted to the address you provided, including your submitted project requirements. Email may be delayed or filtered even when the inquiry is saved. Check your address and inbox folders, and contact support@lintradinginc.com if you need assistance. A confirmation acknowledges communication; it does not mean that your requirements have been accepted as an order.

Prices, purchasing quantities, currency, payment timing, and authorized instructions are discussed for the specific requirement and recorded in the agreed commercial documents. The website does not publish a universal price list or collect payment. Before transferring funds, confirm that instructions match the signed agreement and verify unexpected changes through an established contact channel. Do not include card details or banking credentials in the contact form. Questions about payment conditions should be resolved directly before proceeding.

Delivery depends on the goods, destination, handling requirements, and responsibilities agreed by the parties. Share the complete receiving address, contact details, operating hours, and relevant unloading or storage constraints. Transport arrangements, charges, handover conditions, and required documents belong in the agreement. Preliminary estimates are not guaranteed delivery dates unless expressly agreed. Products with special handling needs require specific review. Our Shipping Policy provides the general framework, while the transaction documents set the applicable obligations.

Inspect the delivery where practicable, retain relevant documents, and record the affected product and quantity. Contact the business contact or support@lintradinginc.com promptly with the agreement reference, photographs where safe, and available lot information. Do not use goods that present a safety concern. Follow the contractual notice process and obtain written instructions before returning products. Our Returns Policy explains the general review process; a report does not automatically approve a refund or establish responsibility.

Yes. Describe the additional format or category through the contact form or by email. Explain whether the requirement concerns a retail assortment, foodservice preparation, or both, and identify packaging or ingredient preferences. We can review what may be suitable, but availability and feasibility require confirmation. Custom branding, manufacturing, exclusive rights, or continuing supply obligations are not included automatically. Any specialized work must be discussed separately and expressly included in the accepted agreement.